Privacy Policy

1. What Information We Collect

We only collect information that is necessary to provide you with estimates, inspections, and wall-finishing services:

• Contact Information: Your full name, phone number, email address, and home/site address.
• Project & Property Details: Your property type (apartment, villa, office), estimated carpet area or square footage, service requirements (putty, painting, or damp proofing), and preferred paint finishes.
• On-Site Inspection Data: Wall moisture readings, surface condition notes, laser measurements, and reference photos of walls or damp spots taken during site surveys.
• Website Usage Data: Basic technical details like your device type, browser, IP address, and pages visited, collected through standard cookies to keep the website running smoothly.

2. How We Use Your Information

We use your data solely to deliver and improve our services:

• Scheduling site visits, digital moisture checks, and laser measurements.
• Calculating project cost estimates and preparing transparent quotations.
• Communicating with you via phone call, SMS, or WhatsApp regarding your bookings, job schedules, and quotes.
• Carrying out surface preparation, mechanized painting, and damp-proofing work at your property.
• Issuing project invoices and managing warranty records for paint and waterproofing treatments.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to marketing agencies or third parties. We only share details in these limited situations:

• Our Field Team & Supervisors: We provide your address, phone number, and project scope to assigned Quick Paint technicians and project managers so they can reach your site and execute the work.
• Essential Service Tools: We use secure software providers for website hosting, customer relationship management (CRM), and send WhatsApp/SMS updates.
• Legal Requirements: If required by law, court order, or government regulation, we may disclose necessary records.

4. Site Photography & Showcase

Our technicians may take photos or short videos of walls before, during, and after our work for quality audits and warranty records.

If we ever share project results (such as before-and-after comparisons) on our website or social media, we make sure that no personal belongings, family photos, house numbers, or identifiable personal details are visible.

5. Data Security & Storage

We take reasonable technical and organizational steps to keep your contact details and project data secure. We store your project details and invoice records for the duration of your service and damp-proofing warranty period so we can honor any future warranty claims.

6. Cookies

Our website uses standard cookies to ensure features like our Cost Calculator work properly and to understand which pages visitors find helpful. You can turn off cookies in your browser settings anytime, though some website features may load slower or need to be re-entered.

7. Your Choices and Rights

You are always in control of your data:

• You can ask us what personal details we have on file for you.
• You can ask us to update or correct your contact information.
• You can opt out of promotional messages or follow-up calls at any time by letting us know via call or WhatsApp.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, feel free to reach out to us: